Our industry focus

We understand your industry. Over the past 18 years, we have worked with companies across all relevant sectors, gaining industry-specific expertise along the way.

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We are aware of the sensitivity involved in dealing with existing customers, comply with all aspects of confidentiality when communicating with bank and insurance customers, but are also familiar with the need for directness when communicating with trade businesses and the necessary solution orientation when handling customer inquiries in the state and cantonal sector.

Industries

At a glance

Banking & Finance

Inbound and outbound services for the financial sector

Swiss locations
Certified quality
Compliance & data security
Cost savings of > 30 %

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Real Estate & Facility Management

Inbound services for the real estate sector

Tech-savvy, multilingual employees
Proven processes
24/7, 365 days/year
Certified quality

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State and cantonal organizations

Customer service for eGovernment, ePortals & hotline support

Long-standing cooperation with the federal government and cantons
All channels: Phone, emails, live chat, social media
Up to 95 % of queries resolved
Up to 24/7 availability

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Other sectors

IT
Electricity
Ancillary construction industry
Mail order, wholesale and retail trade
Medicine/Pharma
Insurances
Telecom & Digital Media
Industry

As our customer orders are often of a sensitive nature, we are not allowed to provide references and further information at this point. However, we would be happy to inform you personally about our experience in your sector – please contact us.