Swiss
Call Center
Services

Satisfied employees
Specific industry knowledge
Compliance & data security
Dominique (Customer consultant)

Our promise

Callpoint offers Swiss call center services in the areas of customer service, on-call service and helpdesk.

Around 600 satisfied and competent employees at the Basel, Fribourg and Zurich sites ensure the highest quality of service and sales. Our many years of experience, strong regulatory know-how and specific industry knowledge make us the ideal partner for your customer management.

We are particularly proud of the Swiss Customer Relations Award 2025 and the European Customer Champion 2026 award, which recognized our innovative services and technological expertise.

Why Callpoint?

10 reasons for choosing Callpoint

Business relationships are based on trust. We would thus like to draw your attention to some reasons to choose a cooperation with Callpoint.

Satisfied employees

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Specific industry knowledge

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Compliance & data security

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Extensive experience

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Certified quality

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High IT and technology competence

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Full flexibility & scalability

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Transparent costs

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Strategic partnership

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High advisory expertise

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Our Customers

Successful for many years

Do you have any questions?

We will gladly advise you.

Would you like to receive an indicative offer within 48 hours? Then contact us!

Facts & Figures

Callpoint at a glance

Locations
Basel
Fribourg
Zürich
Languages
CH-D
FR
IT
EN
Employees
> 0
Customers
> 0
Turnover 2025
MCHF
0
Experience
years
0
Certification
ISO 18295:2017
Award
Employee Focus
Award
EUROCC 2026
Award
SCRA 2025
Do you have any questions?

We will gladly advise you.

Would you like to receive an indicative offer within 48 hours? Then contact us!

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