About us
Our success story began 19 years ago when Derek Bollag and André Blaser founded what is now Callpoint AG. Since then, the competence and satisfaction of our employees have been top priorities for us. We can therefore provide the highest quality services and sales – thus ensuring your success. That is our promise to you.
Due to our rapid growth, we have become an established Swiss call center. With around 600 employees at our locations in Basel, Fribourg and Zurich, we cover the service areas of customer service, on-call service and helpdesk, now count over 300 companies among our satisfied customers and generated sales of CHF 38 million in 2025.
Contact us directly
We would be glad to give you the benefit of our many years of know-how. Just give us a call!
Locations
Our three strategically located sites ensure proximity to customers, attract talents and provide a very friendly atmosphere for our employees to work in.
History
Foundation
Baden location
8 employees
0 customers
Focus on outbound
Second location Basel
> 12 million turnover
180 employees
200 customers
additional inbound
Acquisition Tempobrain AG
Start Staff Hire
Recruitment
Acquisition CSC Billag
> 30 million turnover
500 employees
290 customers
Part of the Avaris CX Group
1,200 employees
6 companies
10 branches
4 countries
Milestone
> 10 million turnover
150 employees
20 customers
Customer Service, Helpdesk & Outbound
> 17 million turnover
260 employees
260 customers
ISO certification at 3 locations
Baden, Basel, Niederwangen
New location
Fribourg (formerly CSC Billag)