Terms of use and privacy policy

Callpoint AG

Terms of use

These Terms of Use together with supplementary regulations, including the Privacy Policy, contain the authoritative provisions governing your access to and use of the website www.callpoint.ch (hereinafter referred to as the “Website”) and the purchase of our services. The operator of this website is Callpoint AG, Hochbergerstrasse 15 CH-4057 Basel, Switzerland (“Callpoint” or “we”). Our privacy policy, which forms an integral part of these terms of use, provides information on how we handle your personal data.

Your access to our website or purchase of our services, including processing of your application, is subject to your compliance with our Terms of Use. When you access our website or apply for employment with us or our business clients, you accept the current version of these Terms of Use If you do not agree with all or any part of this, you may not access our website, submit an application or otherwise communicate with us.

Intellectual property rights

All copyrights and rights to trademarks, designs, databases and patents as well as other intellectual property rights and know-how in the website remain exclusively with Callpoint or our licensors.

All elements of the website, including the design and the texts and illustrations are protected by copyright or other intellectual property rights. Reproduction and/or further use of the contents beyond personal use is not permitted. Reprinting, inclusion in online services or reproduction of the contents, including storage and use on optical and electronic data carriers, are only permitted by written agreement with Callpoint.


The website is constantly being expanded and we periodically check whether additions or adjustments are called for. We reserve the right at any time and without notice to make any changes to the Website, to add to, modify or delete any Website functionality or content, or to discontinue operation of the Website in whole or in part, temporarily or permanently.

We occasionally make changes to our Terms of Use. The current version of the Terms of Use can be viewed on our website. By continuing to access our website or obtain our services, you agree to the updated Terms of Use.

Your access

We reserve the right at any time and without notice or reason to:

  • • Restrict or block your access to our website;
  • • Limit or revoke your storage space; or
  • • Delete or refuse to process your personal data.

We also reserve the right to process and disclose Personal Information as we deem necessary to (i) comply with applicable law or comply with government requests, (ii) enforce these Terms of Use, including investigating potential violations thereof, (iii) detect, prevent, or respond to fraud, security or technical issues, or (iv) protect or ensure the rights, property or safety of Callpoint, our users or the public.

Disclaimer of warranty

No warranties or guarantees of any kind, either express or implied, are made with respect to the information on the website, including, but not limited to, warranties of merchantability or fitness for a particular purpose. Further, Callpoint makes no warranty or representation that the information or data on the website is of any particular quality, complete, current, or free of viruses, Trojan horses, or other harmful programs, or that its use will not infringe rights of third parties.


Any liability of Callpoint or its related parties (such as employees, officers or shareholders) for any damages of any kind caused by the use or non-availability of the website or information and data is excluded to the extent permitted by law.


You shall indemnify and hold Callpoint and its affiliates harmless from any claims or expenses arising in connection with your use of our website or the personal information you provide, to the fullest extent permitted by law.

Severability clause

If any provision of these Terms of Use is invalid or unenforceable, it shall be modified to make it valid or enforceable in a manner that preserves its substance to the maximum extent possible. The remaining provisions of these Terms of Use shall remain in full force and effect.

Applicable law and place of jurisdiction

Applicable law and place of jurisdiction These Terms of Use are governed by Swiss substantive law. Any claims arising out of or in connection with these Terms of Use or the use of the Website shall be subject to the exclusive jurisdiction of the ordinary courts in Basel, Switzerland.

Privacy Terms

Callpoint values your privacy. This Privacy Policy demonstrates our commitment to ensuring the privacy and confidentiality of personal data that you share with us (i.e., any information that can be used to identify an identified or identifiable natural person; “Personal Data”).

When you access our website or apply for employment with us, our affiliates, or prospective employing companies and/or employers (our “Business Customers”), you accept the current version of this Privacy Policy. If you do not agree with all or any part of this, you may not access our website or submit an application.

Processed personal data

The amount and type of personal data processed depends on the nature of our relationship with you:

Once you visit our website, we may process certain personal data. This includes your IP address, traffic and location data, and the content you access.

Insofar as you provide us with personal data, we process the contents of questionnaires and contact forms and other communication data (esp. Emails).

We also process personal data that you send us as part of an application, including personal master data, education, professional qualifications and all other information that is required for a corresponding job.

Finally, we process information from users of our website in anonymized, aggregated form. This data helps us to better understand how our website is used.

This Privacy Policy also applies to the processing of personal data of other persons with which you provide us (for example, persons who provide you with references). You are responsible for informing such persons of this Privacy Policy. You represent and warrant that the individuals whose data you provide us with have consented to this Privacy Policy and to the processing of their personal data as described herein.

Editing purposes

Callpoint uses personal data to provide functional websites and their content, as well as to provide our services and to communicate with you.

We will only process personal data that you send us in the course of making an application if this data relates to your suitability for an employment relationship or is necessary for the implementation of the corresponding employment relationship.


Access to areas requiring registration and the use of certain services is only possible if your Internet browser accepts cookies. Cookies are small text files that are stored in the visitor’s browser and are used to recognize the browser. As a recognized user, you do not have to log in again and again.

You can prevent the installation of cookies by setting your browser accordingly, however this may lead to restrictions in website use. It is generally recommended to delete the accumulated cookies from time to time. Please refer to the help pages of your browser to find out how to do so.

Web Analytics Tools & Tracking

We use Google Analytics, a web analytics service provided by Google, Inc (“Google”). The information collected by Google Analytics via cookies concerning the use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on the behalf of Google. Google declares that it will not associate your IP address with any other data.

Social Plugins

We use social plugins of the social networks Facebook (www.facebook.com), LinkedIn (www.linkedin.com), Instagram (www.instagram.com) and Xing (www.xing.com) (each a “social network”). If you access a page within the website that contains a correspondingly marked plugin, your browser establishes a direct connection with the servers of the social network. The content of the plugin is transmitted directly to your browser by the social network and integrated into the website by it.

If you are logged in to the relevant social network, it can assign your visit to our website to your corresponding account. When you interact with the plugins, e.g. by clicking a certain button, the corresponding information is transmitted directly from your browser to the social network and processed there. The purpose and scope of the subsequent data processing by the social network, as well as your rights in this regard can be found in the relevant data protection notices of the relevant social network, as can settings options to protect your privacy.

Processing basis

The processing of your personal data for the purposes described herein is based on, among other things, our legitimate interest in maintaining communications about our services, unless we have your consent or there is another basis to lawfully process your personal data under applicable law.

Data sharing

Your personal information is used by us, our affiliates, our business customers and our carefully selected IT service providers, who are obligated to protect your personal information to the same extent as we do.

Personal Data may be processed outside the EU/EEA and Switzerland, including countries that do not ensure adequate data protection (“Third Country”), in particular the USA. Any transfer of your personal data to a third country will take place either on the basis of your express consent or in accordance with a data processing agreement. For this purpose, Callpoint uses the EU standard contractual clauses with the relevant recipients in the respective third country, which can be accessed here. In the context of an application, you expressly consent to a corresponding transfer your personal data to a third country and its processing there.

We do not sell your personal data and will only share it with other third parties if you give your prior consent to this or if required to do so by applicable law. We do not monitor your behavior or subject you to any decision based on automated processing.

Data security

The use of or access to your personal data is limited to those persons who require it.

Callpoint uses appropriate technical and organizational security measures to protect your data, in particular against accidental or intentional manipulation, disclosure, loss or destruction. Our security measures are continuously improved with technological development and comply with applicable data protection law.

Our website is encrypted using SSL technology to prevent access by unauthorized third parties. Nevertheless, data transmission over the Internet is not completely secure and any transmission of your personal data to the website is at your own risk.

Your rights

We grant you all the rights to which you are entitled under the Federal Data Protection Act (DPA) and the General Data Protection Regulation EU 2016/679 (GDPR).

To the extent that applicable law so provides for you, you shall in particular have the right to:

know which personal data we process about you in order to verify the lawfulness of the processing;

demand correction or completion, should your personal data be incorrectly or incompletely reproduced;

request the deletion of your personal data or, in certain cases, a temporary restriction of processing;

object to the processing of your personal data;

receive your personal data in machine-readable form and to transfer it to another provider, provided that the processing is based on your consent or is necessary for the fulfillment of a contract with you and the processing is carried out with the aid of automated processes;

Revoke your consent, provided that our processing is based on your consent.

In order to ensure that you exercise any rights to which you may be entitled, we reserve the right, in response to such requests, to require such information as we believe will enable us to identify you.

Data retention

We store your personal data only as long as you are a business contact of ours or the storage is necessary or reasonable in order to respond to your inquiries and/or due to applicable legislation.

Privacy policies of other tools

If you are not satisfied with our processing of your personal data, we would like to understand how we can remedy this. . Please contact us at info@callpoint.ch. If you would like to contact our privacy officer, please email us at info@callpoint.ch.

You also have the right to contact the data protection supervisory authority in your country of residence.

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